Privacy policy

Last update: 2025-04-03

Cirque de la Pointe-Sèche(billletterie.cirquedelapointeseche.com) is committed to protecting your privacy. This Privacy Policy describes the types of personal information we collect, how we use and protect it, and your rights with respect to it.

1. Collection of personal information

When you use our website, for example to purchase tickets or products, we collect the following information:

First and last name
Mailing address and billing address
Email address
Phone number
Payment information (via a secure processor)
Purchasing history
IP address, browser type, browsing data

2. Use of information

We use your personal information to :

Process and manage your purchases (tickets and store)
Send you order and ticket confirmations
Responding to your customer service requests
Improve your experience on the site

3. Sharing information

Your data may only be shared with trusted third parties in the following cases:

Service providers (secure payment)
Legal obligations: if required by law, court order or government agency

We do not sell or rent your personal information to third parties.

4. Data security

We implement technical and organizational security measures to protect your information against unauthorized access, loss or disclosure. Online payments are processed by certified and secure partners.

5. Cookies and similar technologies

Our site uses cookies to improve navigation, analyze traffic and personalize content. You can manage your cookie preferences at any time in your browser settings.

6. Your rights

In accordance with applicable laws (such as the Quebec Privacy Act and the RGPD, where applicable), you have the right to:

Access your information
Have them corrected or deleted
Withdraw your consent at any time
Oppose certain uses of your data

To exercise these rights, please contact us at:
📧 vie_privee@cirquedelapointeseche.com

7. Policy modification

This policy may be updated from time to time. Any changes will be published on this page with a new update date. We encourage you to visit this page regularly.

8. Contact us

If you have any questions or comments about this policy or your personal data, please contact us :

Cirque de la Pointe-Sèche
📍 94 route 132, St-Germain, G0L 3G0, Qc
📧 vie_privee@cirquedelapointeseche.com
📞 581-801-0036